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Frequently Asked Questions
I have not received my donation certificate

If you have any questions about your donation certificate, please contact our donor relations department. We will gladly reissue a copy.  

Please note that your certificate will include all donations made during the previous calendar year. We refer to the value date of the bank, i.e., the date on which the money was transferred into our account. If you donated at the end of December, and if your bank processed the payment after December 31, your donation will appear on the certificate for the following year. 

Can I donate for a specific region or programme ?

General donations are the most helpful because they allow UNHCR to support those most in need in countries affected by crises, even when the media is no longer talking about these crises. General donations also give UNHCR the flexibility to respond immediately to emergencies, and efficiently.


Are my donations tax deductible ?

Yes, Switzerland for UNHCR is a foundation under Swiss law and is registered in Geneva. As a donor, you will receive a certificate at the beginning of the year following your donation(s), indicating the total amount of your contributions for the previous year. That amount can be included in your tax return.   

Donations to charitable organizations are eligible for tax deductions in most Cantons. Please check your Canton’s legislation to know the percentage of your deduction. 

How can I update my communication preferences ?

Our goal is to keep you informed about the activities we run to support refugees. If you would like to change or reduce the amount and types of communication you receive from us, please let our donor relations department know. We will comply with your choices.  

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Banking Information
CCP 15-617329-8
IBAN CH62 0900 0000 1561 7329 8
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